Lebanon faces internet service interruption amid fuel crisis



Logo of Ogero the internet provider, ran out of fuel to power their generators which led to the interruption of internet in Lebanon

 Internet services were disrupted in Lebanon on Sunday because of diesel shortages, according to the state provider, adding another essential service to the list of casualties of the country’s snowballing economic crisis. 

Imad Kreidieh, the head of state internet provider Ogero, tweeted that starting early Sunday a major station in west Beirut, al-Mazraa, would run out of diesel and go offline. The outage affected over 26,000 subscribers, including the country’s Internal Security operation rooms, he told Al-Jadeed TV. 

By midday Sunday, a resident donated diesel, allowing the station to get back online, he said. Meanwhile, another neighborhood in east Beirut, Achrafieh, was out of diesel and briefly operated on batteries. 

“The situation is unbearable,” Kreidieh told the TV station. 

Lebanese live with only few hours of state electricity a day and rely on a network of private generators that also depend on diesel fuel. This often leaves neighborhoods in total darkness for hours. Meanwhile, residents have to pay for multiple services, including hefty bills to generator operators, which change regularly as the crisis worsens.

Imad Kreidieh, the head of state internet provider Ogero, threatened to quit if does not get enough fuel to run the company

Internet and telecom services already were expensive in Lebanon. In 2019, a tax imposed on WhatsApp services sparked nationwide protests that turned into a denunciation of the entire political elite.

The import-dependent country is also suffering from shortage of medicines, leaving patients dependent on black market, smuggled medicines and donations from Lebanese expats and civil groups. 

Lebanon is in the throes of the worst financial and economic crisis in its history that has sunk the once middle-class country into poverty.

The crisis is rooted in years of corruption and mismanagement by the same political class that has ruled for years. Lebanon is running out of foreign reserves and has gradually lifted subsidies on essential goods, including fuel and medicines. 

But the government has yet to implement a social safety program or draft a recovery plan to negotiate with the International Monetary Fund. 

The crisis caused the national currency to lose more than 90% of its value to the dollar while banks, fearing bankruptcy, have limited people’s access to their deposits in local and foreign currency. Meanwhile inflation has soared and prices increased.

The state-owned and other telecommunication companies complain they can’t keep up with rising operational costs, including fuel.

“I will not agree to continue in this post unless I have all the authorities and tools to do my job,” Kreidieh told Al-Jadeed. 

He blamed the service interruption in west Beirut on a civil servant who didn’t sign a piece of paper on time to allow him to buy needed diesel. Amid the crisis, many public sector workers have gone on strike, demanding their salaries be adjusted to rising inflation and a collapsing currency. 

Kreidieh said his company had to borrow to buy diesel at market rates to keep other stations operating, adding that internet service is also affected outside of Beirut.